Author: Jim

How To Add A New Domain in cPanel

Most hosting plans let you host multiple domains under a single hosting package and account.

So how do you add a new domain in cPanel?

  • Login to your cPanel account.
  • Navigate to the Domains section of your account
  • Click on Add-On Domains

Add Domain

  • Enter the domain name you want to add (eg.
  • The Subdomain and Document Root fields will automatically completed.
  • If you want an FTP account to be created to upload related files, checkmark the box.
  • Now click “Add Domain” and you’re done!

Don’t forget to change the nameserver information for your domain to actually point to your new hosting account. You can find your host’s nameserver details in the welcome email or in your HostGator cPanel account where you’d find the HostGator nameservers, for example.

HostGator Live Chat Means Fast Support

We’ve always loved HostGator and today there’s another reason to love their one cent hosting — live chat support.

If you’ve ever found yourself in a jam without a clue of what’s wrong with your website or maybe you’re having trouble setting up the email that came with your hosting package, the live chat is a great way to get answers right away.

Live chat support  takes you to the chat system where all you need to do is enter your name to get started.

Live Chat

You simply wait in queue until it’s your turn, which usually doesn’t take very long and provide details about your account and issue.

The customer support experts do their best to resolve their issue but if they need more time or it needs to be escalated to a different department, they will get your information down before letting you go to get in touch with you.

It’s a very smooth experience and from the live chat support we’ve tested, HosGator’s means fast support.

HostGator cPanel: See How To Get Started

HostGatorAll accounts come with the HostGator cPanel. If you can’t figure out just how to get started, you’ve come to right place.

Your cPanel login information is in the welcome/setup email that you receive upon first signing up on a Shared, Reseller, VPS or Dedicated Server hosting.

You will have just one login to control and access all your services with HostGator to keep things simple.

There are three different ways to access your HostGator cPanel.

If your domain has already resolved to HostGator:

If your domain has already resolved to HostGator and the DNS has propagated (this usually takes 24-48 hours), you can simply go to:

If you know your hosting IP address (this can be found in your setup email and looks like

Go to http://YourIPAddress:2083

If you know your hosting server name (this can be found in your setup email and looks like

Go to http://YourSeverName:2083

If you prefer a video tutorial on logging into your cPanel account:

What is phpMyAdmin?

phpMyAdmin is a free and open-source platform that lets you interact with MySQL from your browser.

You can manage, create, delete, tables, data, indexes, permissions or execute SQL statements.

You can launch phpMyAdmin directly from within cPanel from pretty much any leading web host.

You’ll find this under the Databases category. Click on phpMyAdmin to launch it. This will bring up the administration page from which you can view all your data and perform actions on it.


Click the database you want to manage and you’ll then be able to see all the tables and data or perform SQL queries on it.

HostGator Nameservers for Your Plan

HostGatorThe HostGator nameservers that you need to set your domain to are listed in the initial welcome setup email.

They will look like and There are always a minimum of two nameservers needed since one is primary and one is secondary, incase the primary nameserver fails.

If you’ve lost the setup email, this information can also be accessed in your cPanel account, if you’re on a Shared hosting plan.

Once logged in, scroll down to your Account Information.

Under your package and IP address, you’ll see a row for Name Servers.


Simply copy these one at a time and enter in your domain registrar’s field for name servers.

HostGator Email Login with Webmail

HostGatorThere are two ways to access your HostGator email piled up in your inbox.

You can either go to:

Or, simply

When prompted to enter your email address and password, enter the email and password you chose when creating the mail account. Most people get confused about whether this prompt is for their cPanel login or email account.

Hit enter and you’ll see all your email in HostGator’s pretty Webmail interface similar to any online web email service you may be used to.

You can also customize this look by choosing to view with either horde, roundcube, or SquirrelMail.

Install WordPress on HostGator

HostGatorThere are many different ways to install WordPress on HostGator but we’ll go over one of the easiest ways in this tutorial.

  1. Begin by logging into your HostGator cPanel. This is usually
  2. Enter the username and password that you selected while setting up your account.
  3. Browse down to the Software/Services category once you’re logged in and click on QuickInstall.
  4. You’ll now see a list of various software products you can quickly install broken down into categories.
  5. Find WordPress under Blog Software and click on it.
  6. Enter the information it asks you for such as URL, Admin information, Blog title, Email and other details.
  7. Click ‘Install Now!”
  8. That’s it! You’ll see a Congratulations message that confirms WordPress has been installed successfully.
  9. Be sure to note down your administration login and password in a secure location.

And that’s how easy installing a WordPress blog is on HostGator. Wasn’t that easy?

If you want to follow along with a video instead, click below:

How To Use FTP On HostGator

Sure, online file transfers from within the HostGator control panel are great but sometimes you need greater control over your account or simply want to do bulk transfer using a more reliable transfer protocol.

That’s where FTP comes in. FTP stands for File Transfer Protocol so it’s literally made for the task.FTP Transfer

  1. The first thing you need to do is have an FTP client installed. If you don’t have one, we heartily recommend FIleZilla. Click here to download.
  2. The next step would be to create a new entry with your login information in FileZilla. So click on the Site Manager and create a new profile with your login information.
  3. Now, simply click on Connect and if you’ve entered everything correctly, you will be logged in to your account.
  4. Navigate your way using the explorer like interface to where your HTML files reside.
  5. From here, you can upload, download, delete or do whatever you want to complete.

If you would rather follow along with a video, you can do so below:

HostGator Toll Free Number for Support

HostGatorStuck in a bind or having problems with your website?

Call the friendly HostGator toll free number for the best customer support.

Along with their live chat, HostGator has two dedicated 24/7 phone numbers.

Toll Free number: 1-866-96-GATOR or 1-866-964-2867

If you’re an international customer, you obviously cannot dial the toll free number since it won’t work.

You can still contact the support team by dialing long distance: 1-713-574-5287.

What Is HostGator’s Refund Policy?

HostGator offers one of the best refund policies of any web hosting company.

In fact, if you are not completely satisified with their hosting, support, speed or anything else on your shared, reseller and VPS package, you can request a complete refund within 45 days of signing up.

That means you have a month of and a half to test every single feature they provide to see if it works for you.

Don’t forget they also have 24/7 phone and live chat support to assist you along the way should you run into any problems so always try them first.

If you still aren’t satisified, HostGator will refund you the full amount — that’s right, they won’t even charge you for that month.

This policy does not apply to dedicated servers since that is a special request item.